DYNINNO Travel Services is a communication center established to support International Travel Network LLC (ITN - www.itncorp.com) in its global expansion. ITN is an international airline ticket consolidator founded in San Francisco, USA, that has direct agency sales contracts with more than 60 global airlines.
DYNINNO Travel Services is set with the objective to provide communication center support to ITN’s clients from the USA, UK, and Canada. DYNINNO Travel Services is a part of an international DYNINNO Group of companies, that has active facilities in India, Colombia, Egypt, Philippines, Latvia, and Moldova. We use cutting-edge technologies to excel in our Data Processing, FinTech, and IT business divisions.
DYNINNO Travel Services started its operations in Bucharest in mid-2020 and plans to grow to over 30 qualified Travel Consultants by the end of the year.
Being a DYNINNO Travel Services employee means holding yourself to the highest level of professionalism. We use the latest trends and tools to provide every associate of the company with a platform to grow and evolve. We help inspiring leaders to create their own high-performing teams. We embrace continuous innovation to come up with new ways of engaging our customers and addressing their needs in a meaningful way.
Very motivating income - Attractive base salary with full control of outstanding bonuses.
Engagement with a global travel organization - Working in a modern and dynamic organization where everyone’s opinion matters.
Hands-on experience with industry-defining innovative trends - Getting to learn and use the latest in Travel and Customer service.
Extensive Promos & Bonuses program - Rewarding those who go the extra mile.
Guaranteed development - Becoming a leader of your own team in as short as 6 months.
Team-building events - Having fun and bonding at the workplace matters.
Participation in global-scale projects - Creating an impact on our international offices by exchanging ideas, and involvement in the DYNINNO Work&Travel program.
Engaging with new traveling customers - Cooperating with incoming clients to determine their needs and consulting them on an appropriate destination, methods of transportation, travel dates, costs, and accommodations.
Providing exceptional Customer Service - Making sure clients are thrilled with our services from start to finish, no matter what it takes.
Facilitating the tailored travel deal - Supporting the process for clients with timely professional insight and expertise.
Developing Travel and Customer service skills - Improving the professional level by attending various pieces of training and workshops.
Networking with colleagues and customers - Supporting existing and exploring new contacts in order to maintain a stable evolving clients’ database.
The job demands a positive and constructive view of interacting with others. There will be a high percentage of time spent listening to, understanding and successfully catering to a wide range of people from diverse backgrounds.
This job requires a healthy Customer orientation vs. Result orientation balance.
Our requirements are:
Advanced English level.
Availability for evening shifts.
Hard effort and fast adaptability.
Quick learning skills.
Impeccable Customer focus.
Top-level Attention to detail and Situational awareness.
Relentless desire to grow professionally and financially.