Job Description: Restaurant/ Hospitality Manager
Location: Lisbon Area
Language Requirement: English (Fluent)
Project Overview: Our holding company has identified a unique opportunity in the hospitality sector, with a focus on hotels/boutiques and restaurants. This innovative project is poised to redefine the industry by delivering an unparalleled customer/guest experience throughout their journey.
We are currently seeking a highly skilled and experienced Restaurant/Hospitality Operations Manager to join our team. The successful candidate will play a pivotal role in managing and overseeing the day-to-day operations of our restaurants/hotels, ensuring the highest level of customer service and operational excellence.
Manage and oversee the operations of restaurants, ensuring adherence to company standards, policies, and procedures.
Provide leadership and guidance to restaurant managers and staff, fostering a positive and collaborative work environment.
Monitor and analyze restaurant performance, identifying areas for improvement and implementing strategies to optimize efficiency and profitability.
Ensure exceptional customer service by maintaining high-quality standards, addressing customer concerns, and proactively seeking feedback.
Develop and implement operational plans, including staffing, training, and scheduling, to meet business needs and ensure smooth operations.
Monitor and control costs, including food, labor, and inventory, to achieve financial targets and maintain profitability.
Collaborate with cross-functional teams, including marketing, procurement, and culinary, to drive innovation, implement new initiatives, and enhance the overall dining experience.
Stay up-to-date with industry trends, market competition, and customer preferences, and recommend strategies to remain competitive and meet changing demands.
Ensure compliance with health, safety, and sanitation regulations, maintaining a clean and safe working environment for staff and guests.
A minimum of 5 years of experience in managing and overseeing restaurant operations, preferably in a multi-unit setting.
Proven track record of achieving financial targets and driving operational success.
Strong leadership skills with the ability to motivate and manage a diverse team.
Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and stakeholders.
Exceptional problem-solving and decision-making abilities, with a focus on finding effective solutions.
Solid understanding of restaurant operations, including front-of-house and back-of-house procedures.
Fluent in English. Other languages are a plus.
International experience in the restaurant industry is highly desirable.
A bachelor's degree in hospitality management or a related field is preferred but not mandatory.
If you are a highly motivated and results-oriented professional who thrives in a fast-paced environment, we would love to hear from you. Join our team and contribute to delivering outstanding dining experiences to our valued customers.
To apply, please submit your resume and a cover letter highlighting your relevant experience and achievements to [email protected].
We will be reviewing applications on an ongoing basis and will contact selected candidates for interviews.
We appreciate your interest in joining our organization and thank you for considering this opportunity.