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Technical Support with Danish/ Dutch/ Swedish

Salariu confidenţial
ID 830591
acum 3 săptămâni
Cluj-Napoca, Cluj
Domeniu de activitate

Serviciu Clienți / Call center

Tip job

Full time

Nivel carieră

Student,    Mid-Level,    Fără studii superioare,    Junior/Entry Level

Main responsibilities:

- Processing and resolving technical queries collaborating with internal
and external service departments
- Receiving calls from clients in order to provide a quality
service
- Gathering all relevant information, investigating errors,
using troubleshooting tools and processes to fix issue

Requirements:

- Fluency in Danish/ Dutch/ Swedish and English is a must (both verbal and written)
- Ability to set priorities/initiatives to complete daily work
- Good analytical and problem-solving skills and attention to details
- Must have positive attitude and focus on customer-service
- Highly organized, detail-oriented, committed to deliver results, meeting
- Willingness and ability to learn company’s ERP system
- Ability to handle a large volume of email communication and phone calls

Găsește candidatul ideal
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