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1st level it customer support french (+english) remote

720 EUR
ID 822535
acum 2 săptămâni
Timisoara, Timis
Domeniu de activitate

Secretariat / Office / Back Office,    IT

Tip job

Full time

Nivel carieră

Student,    Mid-Level,    Junior/Entry Level

Angajăm IT Customer Support cu limbile engleză și franceză, nivel post intermediar sau avansat pentru a lucra din confortul casei.
Nivelul carierei
Entry (0-2 ani), Middle (2-5 ani)
Persoanele interesate pot trimite CV pe adresa de mail și vor fi contactate telefonic.

Detaliile jobului:
What our Service Desk Technician does:
- Provide first line IT technical support with accurate and creative solutions to customer problems
- Research, resolve, and respond to general issues (office, windows, outlook, internet, specific applications) received via telephone calls and e-mails from different kinds of customers
- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
- Demonstrate excellent customer service at all times
- Spoken languages: advanced French and English (B2/C1)
- Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit
- Availability to work in shifts

What we offer:
Permanent contract
Central building offices with excellent view on the city, top facilities and equipment
Competitive salary
Performance bonus
Meal tickets and gift vouchers
Training opportunities
Regina Maria medical package
Copayment 7Card
Massage at the office day.


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